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How do I make reservations for others with an administrative professional account?

Jan 5, 2024•Knowledge

To make a reservation on behalf of someone else, you must register your Sama all account as an administrative professional. This feature allows executive assistants, travel planners, recruiters, and other administrative professionals to easily make reservations on behalf of others and earn valuable Sama all Dining Points in the process.

In this article:

New accounts: Register as an administrative professional

Follow these steps to create a new Sama all account and register yourself as an administrative professional:

  1. Visit www.samaall.com and click Sign up in the upper right-hand corner
  2. Fill out the new account form and check I am an administrative professional who books reservations for others

Once registered, you’ll be able to store the names of the people that you’ll be making reservations for in the future. 

Existing accounts: Register as an administrative professional

If you already have an existing account on Sama all, but need to register as an administrative professional, follow these steps:

  1. Visit www.samaall.com and Sign In to your existing account
  2. Click on the Profile Icon in the top right-hand corner and then My Profile
  3. On the left side select Account Details 
  4. Scroll down just a bit until you find the box for I am an administrative professional who books reservations for others, check that box
  5. Click Save Changes at the bottom to update the account

Add other diners to your account

Once your account has been converted to an administrative professional account, you can add the names of other diners to your account and book on their behalf.

To add a name to your account, follow these steps:

  1. Log in to www.samaall.com from a laptop or desktop computer
  2. Click on the Profile Icon in the top right-hand corner and then My Profile
  3. On the left side select Account Details 
  4. Under Professional profile, select Manage your diners
  5. This is where you can add the names of the diners that you’ll be booking reservations for. Under the Current Diner List, existing diners can be Modified or Removed as well

Note: Diners can only be added or removed from samaall.com. This option is not available on the Sama all phone or tablet apps.

Make a reservation for a diner

To make a reservation under a different name, please make the reservation as normal. The name can then be selected on the confirmation page. Select the diner you’d like to make the reservation for from the drop-down menu.

  • On the Sama all website
  • On the iOS app
  • On the Android app

Note: In order to place two reservations at one time within 75 minutes, you must have first customized the diner list to include unique diner names, then select these names during the booking flow or it will result in a message that says: “You already have a reservation within x minutes, would you like to cancel or keep the original.” A diner’s name cannot be removed or amended once the reservation has been made.

On the Sama all website

Click the arrow to the right. This will let you choose which diner you’d like to make the reservation for.

On the iOS app

Select the name the reservation is under and then scroll through the list and select the name of the diner you’re booking the reservation for. 

On the Android app

The list of names will already be present. Scroll through the list and select the name to book for.